Support

We usually reply within 1–2 business days.

Managing your subscription

Morningpass Pro is billed through your Apple ID, so upgrades, downgrades, and cancellations are handled in iOS Settings:

• Open the Settings app on your iPhone
• Tap your name at the top
• Tap Subscriptions
• Select Morningpass and choose Cancel or change plan

Cancelling stops future renewals. You keep Pro access until the end of the period you already paid for. For refunds, use Apple's Report a Problem page, since Apple processes all App Store payments.

Restoring a purchase

If you reinstalled the app or switched devices, open Morningpass, go to Settings, and tap Restore Purchases. Make sure you're signed in with the same Apple ID you subscribed with.

The alarm didn't ring

Check the following:

• Morningpass has alarm and notification permission (Settings → Morningpass)
• The alarm is enabled and set for the right day
• Your iPhone isn't powered off — alarms can't fire on a device that's off

If it still fails, email us with the alarm time and what happened.

A challenge isn't detecting correctly

Movement challenges like push-ups and squats use the camera to count reps, so lighting and framing matter. Prop the phone so your whole body is visible and try again. If a challenge consistently misreads your reps, send us a note describing your setup and we'll tune the detection.

Deleting your data

Deleting the app removes your alarms and streak history from the device. To request deletion of any analytics data associated with your install, email support@morningpass.app. See our Privacy Policy for details on what we collect.